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Refund Policy for Canada

This page explains how Playgamezone handles refund requests for virtual coins and items.

Playgamezone refund policy

Refund Policy

Last Updated:
Notice: Playgamezone is a free-to-play entertainment platform. Purchases of virtual currency or items are generally non-refundable.

1. General Terms

  • Virtual currency has no monetary value
  • Access is granted immediately after payment
  • Transactions are final upon confirmation

2. When Refunds May Apply

Technical Issues

  • Report within 14 days of purchase
  • Provide transaction ID and details

Unauthorised Transactions

  • Notify us immediately
  • Provide transaction details

3. Request Process

  1. Email info@playgamezone.fun with “Refund Request”
  2. Include username, email, transaction ID, description

4. If Approved

  • Refund to original payment method
  • Processing may take 7–10 business days

5. Consumer Rights in Canada

Nothing in this policy limits statutory rights under applicable Canadan law.

6. Contact

Email: info@playgamezone.fun
Phone: +1 647-748-1444
Address: Playgamezone Entertainment Pvt. Ltd., 15th Floor, Skyline Icon, Andheri-Kurla Road, Andheri East, Mumbai, Maharashtra 400059, Canada